Returns & Exchanges

At Beds Online Store, we want you to rest easy knowing that if your new mattress or frame isn't the perfect fit, you can return or exchange it within 100 nights of delivery. We are committed to ensuring you find the ultimate sleep experience with a hassle-free satisfaction guarantee.

Return Process

• 1.
  Initiate Your Request

  Contact our sleep experts via email or our online portal with your order number and the reason for your return to start the process.

• 2.
  Schedule a Pickup

  Once approved, we will coordinate a convenient time for our logistics partner to collect the item directly from your bedroom at no additional cost.

• 3.
  Quality Inspection

  After the item reaches our warehouse, our team will perform a quick inspection to ensure the product is in good condition and free of stains or damage.

• 4.
  Receive Your Refund

  Upon successful inspection, your refund will be processed back to your original payment method within 5 to 7 business days.